Refund policy

 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Exceptions / non-returnable items

Every order means the world to us. As a small business, we are currently unable to offer returns. This policy allows us to keep our prices fair and continue making high quality pieces for us!

Refunds

If your order arrives with the wrong item or a manufacturing defect, please contact us within 3 days of delivery with your order number and clear photos of the issue. We’ll review your claim and work quickly to make it right.

By completing your purchase, you acknowledge and agree to our no-return, no-exchange policy.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@shopmieru.com.

Thank you for supporting a small business. Your support allows us to continue designing clothing made specifically for tall women, and we truly appreciate every order.